Terms of Service
The following terms and conditions of service apply to every users of the platform. Please read these terms of service carefully in conjunction with the Private Policy and Risk and Compliance Disclosure. By using any of the services, features or functions provided by the platform, you agree to the Terms of Service. If you do not agree to be bound by these terms, do not access the platform or use the services. For more information on EXFINEX, you can refer to the company and license information found on the website. If you have any questions regarding this agreement, please contact us via our Support Team.
EXFINEX reserves the right to modify or change the terms and conditions at any time and at its sole discretion. EXFINEX will update the revised Terms of Service on the website and change the date of the document. Any and all modifications will be effective immediately upon being notified to users.
Eligibility and prohibition of use
By registering for EXFINEX account, you represent and warrant that you are at least 18 years old and a legal individual with full legal capacity to engage in any financial activities involving digital tokens. If you are not, you shall undertake all consequences resulting from your action and EXFINEX shall have the right to take any appropriate actions.
By accessing and using any services offered by EXFINEX, you acknowledge that you are not on any trade or economic sanctions lists, such as the UN Security Council Sanctions list or OFAC (Office of Foreign Assets Control of the U.S. Treasury Department), not restricted or prohibited from engaging in any type of trading platforms by any administrative law enforcement authorities. The content of this Agreement shall not be excluded from the laws of the country or region under which the user belongs. EXFINEX shall restrict users from using the services or accessing the platform.
Description of services
EXFINEX provides an online digital asset trading platform for products commonly known as cryptocurrency. EXFINEX is not a buyer or seller in trades made between traders; EXFINEX functions as a platform provider, but not a market maker. Traders must register and open an account through EXFINEX and deposit digital assets in order to start trading. Traders may request the withdrawal of their digital assets, subject to the limitations as stated in the Terms of Service.
EXFINEX tries best to maintain the accuracy of information posted on the platform, however, it cannot be guaranteed that the accuracy, suitability, reliability, completeness, performance of the content and EXFINEX will not accept liability for any loss or damage that may arise directly or indirectly from the content. Information on EXFINEX website can be subjected to change without prior notice. EXFINEX shall not provide any investment or decision advice and shall not have liability for the use or interpretation of information on the website or other communication mediums (i.e. social medias). All users must understand that there are trading risks, please refer to the Risk and Compliance Disclosure.
EXFINEX put in best effort to ensure the continuity and security of the services, however, it cannot be guaranteed due to any attempts for malicious hacking, Act of God and unforeseen circumstances. EXFINEX reserves the right to cancel, block or rollback all type of transactions on the platform in event of abnormal operations. EXFINEX will never ask users for password or ask to transfer any digital assets that are not listed on the platform. Users are encouraged to exercise prudence in dealing with attractive promotions and discounts found on unofficial communication mediums. EXFINEX will not be responsible for any losses arising from the situations stated above.
While using the services, you accept the information update services offered by EXFINEX. You authorize EXFINEX to send commercial and promotion information to you via SMS and email. In case you do not want to receive any information from EXFINEX, you can refuse such services on the platform.
In accordance with operational and security needs, EXFINEX may suspend or restrict part of the Services, or start offering additional services. If you decide to continue to use the services after any changes, you continue to agree to new terms and conditions.
Creating an account
As mentioned above, you agree to share personal information for the purpose of identity verification. The purpose of collecting your personal information is to prevent money laundering, terrorist financing, fraud and other financial crime. You also authorize us to make inquiries either directly or through third parities if it is considered to be necessary to verify your identity or to protect you and EXFINEX against any financial crime. The identity verification process may require you to provide the following information: Full name, Email address, Mobile phone number and Government issued ID. You have affirmed that your information is accurate and authentic. After completing the registration process, you should update your personal information if there are any changes. If there is any reasonable doubt that any information provided by you is wrong, untruthful, outdated or incomplete, EXFINEX shall inform you to make a correction. If you do not make a correction within a given period, EXFINEX reserves to right to restrict of the services to you. You shall be solely and fully responsible for any expense incurred or any losses while you are using the services if you cannot be reached out through the given contact information. You hereby acknowledge and agree that you have the obligation and responsibility to keep all information up-to-dated.
EXFINEX has implemented industry standard protections for our platform in order to build up the safest environment for users. However, there are certain risks that are caused by user’s actions. You are required to independently take safety precautions to protect your personal information and own fund.
You shall be solely and fully responsible for keeping your EXFINEX account and password safely on your own, and you shall be responsible for all activities under your account information (including information posting, information disclosure, consent to or submission of various rules and agreement, etc.).
You shall immediately notify EXFINEX if you found out any unauthorized access to your EXFINEX account by any third person or any violations to the security regulations; You shall be fully responsible to observe all type of transaction mechanism or procedures of EXFINEX; and you shall be solely responsible for logging out from the website after use.
EXFINEX will not be responsible for any loss or consequences caused by your failure to observe the above security agreement.
You shall not use EXFINEX to endanger national security or disclose state secrets. You shall not violate the national community and the legitimate rights and interests of citizens, and shall not use this website to produce, copy and reproduce the following information:
- Incitement to resist, undermine the implementation of constitution, laws and administrative regulations;
- Inciting subversion of state power and overthrowing the socialist system;
- Incitement to split the country and undermine national unity;
- Incite national hatred, ethnic discrimination, destruction of national unity;
- Fabricating or distorting facts, spreading rumors and disturbing social order;
- To promote feudal superstition, obscenity, pornography, gambling, violence, murder, terror;
- Insulting others or fabricating facts to slander others or attempting other malicious attacks;
- Damage the credibility of state organizations;
- Any violation of constitutional and legal administrative regulations;
- To conduct commercial advertising behavior; and
- To constitute evasion of payable taxes or fees.
You shall not register for EXFINEX account for inappropriate purposes including, but not limited to, profit-making, speculation, cash out and multiple account creation. You may not trade by using another user’s account.
In case you violate the above requirements, EXFINEX reserves the right to take appropriate actions. Examples of such actions include, but not limited to, block and close order request; freezing an account, reporting the incident to authorities, deleting any information you published and any legal actions.
All information released in all form by the user in EXFINEX should comply with national laws and regulations in line with social order and vulgar, does not infringe the legitimate rights and interests of any third party. Otherwise, you shall independently undertake all of the legal liabilities in your own name. If due to any alleged violation EXFINEX incurs any losses, is claimed by any third party for compensation or suffers any punishment imposed by any administrative authorities, you shall indemnify EXFINEX against any looses and expense caused thereby, including reasonable attorney’s fee.
EXFINEX reserves the right to resolve issues and disputes at its sole discretion. Some issues including infringement of others’ rights, violation of laws and regulations, abnormal trades and others not explicitly mentioned in the Terms of service. Users agree to bear the costs arising from the process of dispute resolution.
EXFINEX reserves the right to set the service fees according to the appropriate rules and adjust the services fees at its sole discretion at any time.
EXFINEX will provide its service at an “as is” and “commercially available” condition and does not offer any form of warranty or representation with regards to the service’s reliability, stability, accuracy and completeness of the technology involved. EXFINEX merely serves as a place where users can trade their cryptocurrencies and acquire related information. EXFINEX cannot control the quality, security or legality of the coin involved in any transaction, or authentication of the transaction information. You must carefully consider any investment risks, legal status and validity of the transaction information before you use the services.
Limitation of Liability
You acknowledge and agree that EXFINEX shall not be liable for any of your loss and consequences arising from the following events, including but not limited to:
- Losses of profits, data, information and any other intangible losses.
- Use or failure to use EXFINEX service.
- Unauthorized use of your account or unauthorized alteration of your data.
- Your misunderstanding of EXFINEX terms and conditions.
- Any other losses related to EXFINEX service, which are not directly attributable to EXFINEX.
EXFINEX will not be liable for any failure or delay of the service resulting from regular network maintenance or external factors such as power failure, natural disasters, service provider’s problem, government acts and Act of God.
Interruption, termination and restriction of agreement
EXFINEX shall reserve the right to keep and use the transaction data or other information related to such accounts. The actions will be taken in case of the following events including, but not limited to:
- If the personal data provided by you is not true, or inconsistent with the information at the time of registration.
- If required by any law enforcement authorities or government authorities.
- If unusual activity in the account has been detected.
- If unauthorized access to the account has been detected.
- For other necessary circumstances.
In case of the following events, EXFINEX shall reserve the right to terminate this agreement by removing you account, and block your access to the account:
- You allegedly register or register with false personal information directly or indirectly.
- The personal data provided by you is not true, or inconsistent with the information at the time of registration.
- When this agreement is modified, you expressly state and inform EXFINEX of your unwillingness to accept the modified Terms of Service.
- Any other circumstances where EXFINEX consider it should terminate the Services.
You may close your account at any time. You will still be obligated to fulfill your responsibilities on any pending transactions. In addition, you are responsible to EXFINEX for any fees incurred before the closure. EXFINEX may also block your access to the platform if you are suspected to fail to comply with the terms, pose an unacceptable fraud or regulatory risk to EXFINEX, or if you provide any inaccurate, untruthfulness, misleading and incomplete information. EXFINEX will not be liable to you for any loss or consequences resulting from EXFINEX’s closure or suspension of our account.
In order to meet data retention standard, the account and transaction information will be securely stored for the next five years after the account is being terminated.
Once the account is closed or withdrawn, all remaining balance including services charges and liabilities owed to EXFINEX should be paid at once. Upon payment of all outstanding charges, you can withdraw all fund from your account.
In case of suspension or cancellation of the account due to violations of terms/fraud/AML, EXFINEX maintains full custody of the funds and user’s personal information and transaction data will be submitted to the authorities.
Compliance with your local laws
It is the responsibility of the user to abide by local laws in relation to the legal usage of EXFINEX under applicable laws. You shall have solely and fully responsibility to determine whether, and to what extent, any taxes apply to any transactions you execute through EXFINEX, and to withhold, collect, report and remit to the appropriate tax authorities. EXFINEX will cooperate with local authorities and global law enforcement authorities in order to prevent terrorist financing, anti-money laundering and any other serious financial criminals. You acknowledge and declare that the source of the funds come from a legitimate manner and not engaged in illegal activities. EXFINEX will not hesitate to seize, freeze, suspend and terminate the accounts and funds which are investigated by legal mandate.
Indemnity and Disclaimer
You agree to indemnify EXFINEX and its entirety of affiliates and hold them harmless from an against all third-party claims except from EXFINEX’s breach of these Terms. Similarly, EXFINEX shall indemnify and hold you harmless from and against all third-party claims except from EXFINEX’s breach of these Terms. As mentioned above, EXFINEX put in great effort to maintain the data integrity on tis website, however, does not guarantee that the information and services provided in the platform can fully meet the needs of users. EXFINEX will not be liable for errors arising from the use of its services.
Based on the nature of Internet, EXFINEX does not guarantee that the service will not be interrupted. The security of platform can be threatened at any time, EXFINEX therefore do not bear the responsibility for abnormal operations which is not caused by EXFINEX.
EXFINEX tries to build up the safest network environment for users, however, EXFINEX does not guarantee that the website or its servers are free of viruses or other harmful factors. Therefore, the users should utilize their own protective software to check for viruses.
If you have any complaints, feedback or questions, kindly contact email address and we will reach out to you shortly to resolve it.